Frequently Asked Questions

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FAQs

Update on your YMCA Members, Programs & Facility Information

We understand you have many questions about the reopening of the Decatur Family YMCA. Below you'll find information on the most common questions we have been receiving. If you need further assistance or have additional questions, please email ymca@decaturymca.org


Is the Decatur Family YMCA open?

Yes. The YMCA is currently open and available for all Y members. Due to state guidelines, there are some restrictions to certain areas of the facility. Currently, the Y has started to reopen most (if not all) of the restricted areas. To view our full 3-phase reopening plan, click here.

The State just released Region 6 to Phase 4, what does that mean for the Y?

Now that the State has moved our region back to Phase 4, our facility will be able to operate Group Fitness Classes, Water Aerobics and Youth Programs. Classes & program registration begin Monday, January 25th.

Will I still need to wear a mask while working out?

Mask requirements have also changed. Members are now required to wear a mask while walking through the facility - but not while working out. We are encouraging members to continue to follow social distance guidelines and ask that masks be worn while social distancing cannot occur.

What happens if the Y shuts down? How will you communicate this to members?

Should the Y shutdown due to government orders, the Y will communicate in the following ways:

  • - An email will be sent to all members that have email addresses on file.
  • - On all social media platforms
  • - Through text alerts
  • - A press release will also be sent out to the media

What if I don't feel comfortable coming back to the Y? What will happen to my membership?

If you are not comfortable returning to the Y due to COVID-19, we encourage members to continue to keep their account on hold. All holds are good for up to 6-months and allow members to return with out having to pay the joiner fee. You may come back anytime prior to the 6-month release if you choose. Once the 6-months is up, you account will become active and your auto-withdrawal will continue unless we hear other wise from you. To place your account on hold, please call our front desk at 217-872-9622 ext. 0

Is the Nursery & Y-Zone open back up for the children?

The Y-Zone and Nursery will be reopening Monday, February 15th! More details coming soon!!

Are the Goodheart amenities (sauna, steam room & hot tub) back open?

Due to state mandates, no. Those who are currently GH members have received a monthly discount on their membership due to the closures.

Is free towel service available?

Currently towel service is not available. We are unsure of when this will return.

Am I able to play basketball in the large & youth gym?

Basketball is available by reservation only. Due to the nature of the sport - only 1 person can play on a court at a time EXCEPT for those on the same Family Membership. To reserve a court, click here.

Is the Y allowing guests into the facility?

Yes, but under strict protocol. Please contact the Y for further information. Guests have to be accompanied by a member. No non-member day passes will be sold at this time.


Again, we appreciate your patience during this time and will continue to provide updates as they become available.






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