Frequently Asked Questions

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FAQs

Update on your YMCA Members, Programs & Facility Information

We understand you have many questions about the reopening of the Decatur Family YMCA. Below you'll find information on the most common questions we have been receiving. If you need further assistance or have additional questions, please email ymca@decaturymca.org


Is the Decatur Family YMCA open?

Yes. The YMCA is currently open and available for all Y members. Due to state guidelines, there are some restrictions to certain areas of the facility. Currently, the Y has started to reopen most (if not all) of the restricted areas. To view our full 3-phase reopening plan, click here.

The State just released the Bridge Phase, what does that mean for the Y?

Right now, we are currently waiting until Phase 5 to reopen our amenities in our Goodheart locker rooms. Other than the hot tub, sauna and steam rooms -- all other areas of the YMCA are currently open.

Will I still need to wear a mask while working out?

Mask requirements have also changed. For members who are over the age of 12 and are fully vaccinated are no longer required to wear a mask while in the YMCA facility. If you are accessing the Y and choose not to wear a mask, you are affirming that you have been vaccinated.

What happens if the Y shuts down? How will you communicate this to members?

Should the Y shutdown due to government orders, the Y will communicate in the following ways:

  • - An email will be sent to all members that have email addresses on file.
  • - On all social media platforms
  • - Through text alerts
  • - A press release will also be sent out to the media

What if I don't feel comfortable coming back to the Y? What will happen to my membership?

If you are not comfortable returning to the Y due to COVID-19, we encourage members to continue to keep their account on hold. All holds are good for up to 6-months and allow members to return with out having to pay the joiner fee. You may come back anytime prior to the 6-month release if you choose. Once the 6-months is up, you account will become active and your auto-withdrawal will continue unless we hear other wise from you. To place your account on hold, please call our front desk at 217-872-9622 ext. 0

Is the Nursery & Y-Zone open back up for the children?

Yes!

Nursery: Monday & Wednesday from 9:00 a.m. - 11:00 a.m. | Tuesday & Thursday from 5:00 p.m. - 7:00 p.m.

Y-Zone: Tuesday & Thursday from 5:00 p.m. - 7:00 p.m.

Are the Goodheart amenities (sauna, steam room & hot tub) back open?

Due to state mandates, no. We are required to wait until Phase 5 of the Restore IL plan to reopen the GH amenities. Those who are currently GH members have received a monthly discount on their membership due to the closures.

Is free towel service available?

Currently towel service is not available. We are unsure of when this will return.

Am I able to play basketball in the large & youth gym?

Basketball is available by reservation only. To reserve a court, click here.

Is the Y allowing guests into the facility?

Yes, but under strict protocol. Please contact the Y for further information. Guests have to be accompanied by a member. No non-member day passes will be sold at this time.


Again, we appreciate your patience during this time and will continue to provide updates as they become available.






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